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Home > About Inspection Concepts > Choosing An Inspector

Important Information You Need To Know When Choosing A Home Inspector!

If you are buying a new home, make sure your inspector is an            ICC (International Code Council) Certified Building Inspector! Less than 5% of real estate inspectors in the State of Texas are code certified. There is only one Building Code in the state of Texas; and that is the International Residential Code for One & Two-Family Dwellings.
If the inspector you choose is not code certified, what is he going to use as a guideline?

It is amazing that people pay "hundreds of thousands of dollars" for a home; and then try to get a 'cheap inspection'!  We have people call our office everyday looking for a 'cheap inspection'. This is the wrong office to call for that; and not a responsible way to hire an inspector.  

The inspector which you are hiring;  you are also entrusting him to provide you with as much information on the largest investment you may ever make.  Professional inspections involve a lot of work and experience.  Remember I said, "Professional Inspectors".  From start to finish, we may have eight hours or more of work involved in in your inspection.  The end product, the inspection report, is really a presentation with 8"x10" color photographs; and the information that you may need to properly make a decision about your home purchase.  

You may also decide you don't want to purchase the house after our inspection. Or that you want to re-negotiate your contract.  Our clients are usually shocked at the kind of problems; both structural and otherwise that we find; and the blatant disregard for professional building practices.  Even on brand new houses.  Remember, builders build to what they get caught at.  If you hire an inexperienced cheap inspector, you get what you pay for.  Someday you will have to sell your home and make all the repairs yourself. That is when you are going to pay for that cheap inspection; instead of letting the builder do the repairs for you before you purchase your home!

So if you want a professional and experienced inspector, please call our office.  We will help you any way we can.  If however, you want a "cheap inspection",  call the guy on your realtor's list; or continue surfing the internet! 

Buyers should hire an inspector of their choice before they purchase a home. 

Inspectors Should Be The Only Unbiased Party During The Purchase Process.

Why?  Everyone else involved in the transaction gets paid only if the property closes. The inspector gets paid whether or not the buyer decides to buy the home.  That is why you should choose a home inspector who is totally independent; and who feels no allegiance to a any real estate agency. 
The role of the Inspector: An inspector's job is to disclose. You, the buyer do not pay us to give you good news!  We don't get paid to make you or the realtors; or even the seller feel good about a property!  We get paid to disclose items in need of repair! That's the basis of the Texas State Standards of Practice!  And that is what a Professional Home Inspector does!   
All inspections; structural and mechanical; are Limited Visual Inspections; and are  based on what is visible on the property site on the day the inspection is performed. A Home Inspector cannot warranty or guaranty a property;  or an inspection.  A Home Inspector cannot see inside of walls.  We cannot tear things apart;   we cannot move a seller's personal items; and we cannot do "destructive testing".  All inspections are Limited Visual Inspections!  
The inspector's responsibility is to to disclose and report by means of a written report to you the visual defects of the home; both structural and mechanical, if any.  The difference in inspectors is knowledge, experience, background and conscience. The sole purpose of the inspection is to disclose to you, the buyer, on the day of the inspection on "what is in need of repair on that day"!  Home Inspectors cannot predict the future performance of any structural or mechanical item!
  • Prices: Our prices are comparative with other professional inspection company's) in the home inspection industry. 
  • Do not choose an inspector based solely on price! This is one of the biggest mistakes buyers make!  If you are paying $250,000.00 for a home; and squabble over the cost of a home inspection; trying to save $50.00 or $100.00; that may be a "costly mistake" on your part!  A reputable home inspection company will charge a reasonable price based anywhere from approximately $375.00 to $750.00 or more.  If you can get a home inspection for $150.00;  then you will probably "get what you pay for"!  But then again, you will probably not get too much information about the problems with the home which you are purchasing.  

(The Bitterness of Poor Quality Lingers Long After the Sweet Taste of a "Low Price" is Forgotten) 

  • Some consumers may assume that all inspectors are "created equally".   Not so!  It is total nonsense to believe that all inspectors are the same or that all inspection reports are the same If a person has been in the private sector and was a fireman; or a shoe salesman; a mailman; or manager of pizza hut; and then became a home inspector; their qualifications may not be the same as that of a contractor and/or builder who has been in the building industry for years.  
  • So do not assume that all inspectors are "created equally" and that the "cheapest" inspector will do a good job!  He may do a job which he may be "licensed" to do. But a real estate inspector's license costs $27.00 a year in the State of Texas.   Think about that when you go to "re-sale" the property!  You may discover that a "cheap inspection" was not such a good idea now that You are the seller!  (Remember, a quality home inspection requires a "qualified inspector!")

  • You may discover at re-sale time you were had by a  "Realtor Inspector" (which is what professional home inspectors call an inspector who works to save a sale in return for more work from a real estate agent and/or real estate agency!)  These inspectors do approximately three (3) to five (5) home inspections a day.  They have to do volume to stay in business as they charge 150.00 to 250.00 dollars for an inspection and their reports are normally hand written!  Remember the inspector and realtor don't have to live there; and they don't have to make the payments either.  You and your family do!  Think about putting one of the largest investments most of us ever make (which is buying our home) in the hands of a realtor inspector that is more interested in the realtor; in the future work than he is interested in his client, which is you the Buyer!  A bad inspection report takes away all your negotiating power and can cost you thousands of dollars in repairs!  Don't make your biggest investment your biggest mistake! 

A fair and honest inspection survey can save you thousands of dollars and/or prevent you from making a huge mistake!   

  • So how much can you save with a cheap inspection?  You decide!  It's your money!  Remember!  Don't base your decision about selecting a home inspector based "strictly" on the price which he is charging you for performing the home inspection!  And remember, you get what you pay for! 
  • New Homes:  We also perform inspections for new homes under construction  [at the consumer's request].  Over sixty-five (65%) per-cent of our business involves inspection of new construction.  (see purchasing a new home)
  • Pre-Drywall  Inspection: A pre-drywall inspection is performed when the home is "dried-in" but the walls have not been covered up yet.  This serves quite useful to both the consumer and the builder.   Some builders will welcome a private inspector;  and appreciate the fact that a private inspector becomes a "second set of eyes".  Finding problems during this stage of construction will allow a builder to correct such problems prior to those items being covered up.   

  • Final Inspection: A final inspection is done on the home when everything is completed.  This gives the consumer at least an opportunity of knowing that some of the problems found during the frame inspection were (hopefully) corrected by the builder;  as well as being quite a valuable (negotiation) tool in the re-sale of the home.  But, before closing on the property; make sure that those repairs were done; and  don't close on the property until all repairs are made!

Note: We are seeing a trend with some builders that is very disturbing! They are refusing to let buyers have their new homes inspected. In fact  they are refusing to let buyers on site to inspect their homes until closing and/or settlement!  This should tell you (the buyer) something about your builder!  Do they have something to hide? Read the fine print of your contract!

  • It is up to the consumer to ensure that all items which are found to be "in need of repair" are corrected prior to closing and/or settlement! 

Remember, buyers are the only one who can set the standard of quality in a new home!  Homes are bought on the "Golden Rule".  "He who has the Gold "Rules".  Prior to closing on your home, You have the "Gold".  After closing, the Builder and/or Seller has the "Gold"!

Additional Information: Due to our extensive history and knowledge of the building industry; we also provide support to builders; attorneys and insurance companies.  Additionally, we also provide expert testimony. 
Extras/Visual Aides: We use digital cameras to substantiate and corroborate our findings; and incorporate 8X10" color photographs into the inspection report of the "severe problems" which we encounter during our inspection of the home.  It is easy for the consumer to "see the problem" and pretty tough for the party on the other side of the transaction (i.e. builder, seller, etc.)  to controvert a "color picture of the problem".

Some Realtors refer to us as: 

"The Inspector from Hell!"  "The Deal Busters!"  "Too Picky!"

But we are not!  We are just doing our job! Disclosing to our Buyers what is in need of repair on the day of the inspection.

We have one goal in mind, CONSUMER PROTECTION.  It is our obligation and duty to provide you with as much information as possible about a home so that you can make a responsible decision about your purchase.


(The Bitterness of Poor Quality Lingers Long After the Sweet Taste of a " Low Price" is Forgotten)  


The Truth About Real Estate Agent
Referred Home Inspectors:*

by Dennis Robitaille 

What's Wrong With A Real Estate Agent Recommending A Particular Home Inspector To A Prospective Home Buyer?

Most real estate agencies work on an average commission of 6% paid by the seller of the property. On a house selling for $300,000 there is a potential commission of $18,000. Sometimes an agent will recommend a particular inspector to a prospective buyer, sometimes a list of three is given out. Who are these recommended inspectors? How did they "qualify" to get on the "approved" list? Is the agent recommending a thorough non-bias inspector or is the agent recommending someone who will help protect the potential $18,000 commission?

Unfortunately, some real estate agents view a thorough and non-bias home inspection as a threat to their sales commission. A prospective homebuyer has the right to use an inspector of their own choosing. If a real estate agent tells you that you cannot use an inspector of your choosing, or insists that you use one of their "recommended" or "approved" inspectors, you should contact your attorney. (You should also wonder why they don't want you using an independent inspector of your choosing.) A real estate broker or sales agent who tries to get you to use an inspector of the agent's choice is trying to control the inspector selection process.

Prospective home buyers must keep in mind that real estate agents who receive a commission from the property seller, are working in the best interest of their client, (the seller.) As the prospective home buyer, shouldn't the home inspector you're paying for, be working in your best interest?

How Does A Real Estate Agent Control The Inspector Selection Process?

There are many tactics used, some subtle and some not so subtle. The agent may discourage the potential buyer from using a certain inspector by making comments like:*"That inspector is a deal killer", "that inspector is too expensive," "that inspector takes too long", "we've had trouble with that inspector", "we don't allow that inspector to inspect any of our listed properties".

The tactics used to encourage a prospective buyer to use a particular inspector include: "We've had good luck with this inspector", this inspector has the lowest fee", "we use this inspector all the time", "this inspector can schedule an inspection on a day's notice", "this inspector only takes an hour and he gives you a report right on the spot."

"What Is A "Deal Killer"?

The derogatory phrase "deal killer" is often used in the real estate industry to describe independent home inspectors who give buyers objective information in an inspection report, which may lead the buyer to renegotiate or to look at other properties. Many real estate agents view independent home inspectors as a challenge to their ability to generate income. They view these "deal killers" as foes and will use a number of tactics to make sure that their buyers do not retain independent home inspectors.

For instance, in the first stage of discussion about having the home inspected, the real estate agent may recommend to the buyer a "good" home inspector with whom they have worked with for several years. Some agents may have a list of three inspectors who have been carefully screened not to be deal killers. The list, however, will be long enough to protect the agent from any referral liability should the buyer want to blame the agent for any inspection mistakes. This gives the agent the perfect combination of: A) No liability for the referral; B) The buyer "chooses" an inspector the agent prefers; and C) The buyer’s choice is limited to home inspectors who will not hurt the sale.

If There Is A Potential Conflict Of Interest With Sales Agents Recommending Home Inspectors, Why Doesn't The Government Do Something About It?

A home inspector licensing law has been passed in Massachusetts and signed by the Governor, to become effective May, 2001. This law, to some degree, does address the potential conflict of interest of real estate agents referring home inspectors. The new law amends Chapter 112 section 87YY of the Real Estate Broker and Salesperson Licensing Law.

It will prohibit real estate brokers and salespersons from directly recommending a specific home inspection company or home inspector. Instead, upon request, provide a complete list of licensed home inspectors prepared by the Board of Home Inspectors.

The prohibition does not apply if there is a written agreement between the buyer and real estate broker that the broker is acting exclusively for the buyer as a buyer's broker.

Potential buyers must still be aware that regardless of who the real estate agent claims to be working for, his or her commission is still coming from the successful closing of the sales transaction.

Why Don't I Read About This Conflict Of Interest Situation In The Newspaper?

Very simple answer, money! Look at the real estate section of any local or regional newspaper, lots of houses being advertised by real estate agents. Those newspapers don't run those ads for free. How many home inspection advertisements do you see in the newspapers? Almost none. Do you think a newspaper is going to bite the hand that helps feed it? There have been a few articles written about the potential conflict of interest, but these have appeared in national papers which have very little real estate advertising.

Why Don't Home Inspectors Organize And Change The Current Control Real Estate Agents Have Over The Inspector Selection Process?

You would think inspectors would want consumers to have a free choice when it comes to selecting a home inspector. Unfortunately many inspectors rely upon real estate agents to steer clients their way. This is especially true for large multi inspector firms. In response to this situation a new home inspectors organization has been formed called the Independent Home Inspectors Of North America. Prospective home buyers can search for an independent inspector near them.

In a free marketplace, companies that offer a poor product or provide a poor service eventually go out of business, but this is not true for some home inspectors when there is an artificial marketplace controlled by real estate agents.

What About Inspectors Who Claim They Have No Real Estate Agent Affiliations?

If an inspector claims to have no real estate agent affiliations it doesn't necessarily mean they do not solicit real estate agents for client leads. The best way to qualify the relationship is to ask the inspector whether he or she solicits real estate agents for client leads. If you find that the inspector or inspection company maintains brochures in real estate offices or if the inspector or inspection company is on the real estate agent's "recommended" list given out to prospective buyers, this should tell you something.

Why Doesn't The American Society Of Home Inspectors (ASHI) Code Of Ethics Prohibit ASHI Inspectors From Soliciting Real Estate Agents For Client Leads?

Good Question! This question has been raised and discussed with ASHI National. The response has been that ASHI does not want to dictate to its members, how they should obtain their client leads. This is unfortunate for the home buying consumer.

What Can Be Done To Prevent This Potential Conflict Of Interest?

Do not ask the real estate agent for the name of an inspector. Do not accept any short list or recommendations from the agent. Do a little research and choose your own inspector. The best source for referrals will come from people who do not have a vested interest in the sale, this includes your attorney and past clients of the inspector. Remember, it's your money and your potential future home.
Choose your inspector wisely.

 


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